How to Return/Exchange ?

7 Days Exchange Policy

You can request a return or exchange within 7 days of order delivery, subject to our Return & Exchange Policy.

Steps to Initiate a Return/Exchange: 

(Refer to the screenshot below for guidance)

  1. Go to the "Homepage"
  2. Click on "Return / Exchange"3. Select "Submit an Return/Exchange"4. Follow the on-screen instructions and "Submit" your request 

⚠️ Important: A return or exchange request can be created only after the order status is marked as “Delivered.”

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Important Highlights (Please Read Before Requesting):

  • Only one return OR exchange request is allowed per order number.
  • Please check all items carefully before submitting a request. Multiple requests for the same order are not permitted.
  • All return/exchange requests are subject to eligibility conditions, verification process, handling fees, and timelines as mentioned in our Return & Exchange Policy.
  • Every request undergoes digital verification first, followed by physical inspection after pickup.
  • Returns and exchanges are issued as Store Credit only. No direct product replacement or monetary refund is provided.
  • Orders placed using Store Credit are final and not eligible for return or exchange.

For complete details on eligibility, handling fees, verification stages, timelines, and Store Credit usage, please refer to our Return & Exchange Policy.

 

For more details please visit the FAQ page by clicking here.